Privacy Policy

Last updated August 31, 2020.

The Climate Reality Action Fund (“CRAF,” “we,” “our,” or “us”) is very sensitive to privacy concerns. This privacy policy describes our practices in connection with the information we collect through websites operated by us from which you are accessing this Privacy Policy (the “Websites”), through the software applications made available by us for use on or through computers and mobile devices (the “Apps”), through our social media pages that we control through which you are accessing this Privacy Policy (collectively, our “Social Media Pages”), as well as through HTML-formatted email messages that we send to you that link to this Privacy Policy and through offline interactions that we may have with you (collectively, including the Websites, the Apps and our Social Media Pages, providing personal curated content)( the “Services”).

By accessing and using our Services or providing us information by any other means, you are agreeing to the terms of this Privacy Policy and our privacy practices, including with regard to the collection, use and disclosure of personal information. If you do not agree to any of the terms of this Privacy Policy, you should discontinue use of the Services immediately and/or refrain from providing us information by any other means.


CRAF and its service providers collect personal information in a variety of ways, including:

  • We collect personal information you provide to us over the phone, in email, through a face-to-face conversation, or through online and offline forms such as e-newsletters, surveys, donation forms, and event registration/participation (including volunteering).
  • We use third-party postal address, phone number, email address products, and other sources to provide and collect accurate and updated contact information.
  • We collect information from social media platforms and other sources used by you or people with whom you are friends or otherwise connected on social media platforms.

We need to collect personal information in order to provide the requested Services to you. If you do not provide the information requested, we may not be able to provide the Services. If you disclose any personal information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy. The types of personally identifiable information that may be collected through the Services include: name, address, e-mail address, telephone number, credit card number, and information about your preferences. Personal information does not include “aggregate” information, which is data we collect about the use of the site or about a group or category of services or users, from which individual identities or other personal information has been removed.

We rely on a variety of legal reasons and permissions (sometimes called “legal bases”) to process data, including with your consent, a balancing of legitimate interests, necessity to enter into and perform contracts, and compliance with legal obligations, for a variety of purposes described below. You may request to review, update, correct or delete the personal information that we have collected about you by sending your request to or to: 555 12th Street, NW, Suite 350, Washington, DC 20004. Please note that if you request the deletion of your personal information, we may retain an archived copy of your records as required by law or to enforce our rights.


We maintain an e-mail list and use text messaging to keep interested parties informed about our programs. Individuals can unsubscribe from the e-mail list or from receiving text messaging at any time. We collect and use your personal information to operate the Services and to deliver any other services you have requested. These services may include the display of customized content based upon the information we have collected (for example, special information for users living in a particular region or state).

Only CRAF staff and our authorized agents have access to personally identifiable information provided by your in order to better serve you. If you affirmatively submit your contact information through the Services, you may be contacted by our staff or authorized agents. We do not share the information you’ve given us with unaffiliated groups without your explicit permission. We may share some of your personal information with the following affiliated groups:

  • Affiliated Third Parties — for example, licensed affiliates or affiliated campaigns that share our mission and privacy concerns (e.g., The Climate Reality Project, our sister nonprofit organization).
  • Third-Party Service Providers – For example, our database administrators (for the sole purpose of helping us do our work), credit card processing services, and vendors and organizations we engage to help us provide services or facilitate large distributions of messages.

By using the Services and otherwise submitting your information to us, you authorize us to contact you as described above. If you wish to unsubscribe from an e-mail or from receiving text messages, you can let us know by following the "unsubscribe" instructions that are included in each promotional email or reply “stop” to any text message you receive. To opt out of other communications, please send your request to or mail to: 555 12th Street, NW, Suite 350, Washington, DC 20004. Please note that such requests may take up to ten (10) days to become effective, and you may not opt out of receiving communications regarding your transactions with the Services or technical information about the Services.

Personal information that we collect may be stored and processed in the United States or any other country in which we or our affiliates, subsidiaries or service providers maintain facilities, which may include countries that do not require the same level of protection for personal information as the one in which you reside. For example, if you use the Services to submit information directed to one of our licensed affiliates that is located outside of the United States, your information will be transmitted to the country in which the licensed affiliate is located. By using the Services, you expressly consent to any such transfer of information outside of your country.

We also may share the personal information you’ve given us as follows:

  • to respond to your requests for customer service or other information or services
  • to comply with applicable laws, cooperate with law enforcement, government requests, subpoenas, court orders or legal process
  • to enforce our Terms of Use
  • to establish or exercise our legal rights or defend against legal claims
  • to investigate, prevent or take action regarding illegal activities, suspected fraud, or potential threats to the physical safety of any person, or as otherwise required or permitted by law
  • in the event of any reorganization, merger, sale, joint venture, assignment, transfer or disposition of all or any portion of our business or operations (including without limitation in connection with bankruptcy or any similar proceedings)
  • Certain information provided in connection with petitions and surveys (see below).

Text messaging originator opt-in data and consent will not be shared with any third parties other than those which are required for the processing of your data or unless required by law.


For petitions and surveys you’ve signed or completed, we treat your name, city, state, and comments as public information – for example, we may provide compilations of petitions, with your comments, to the intended recipient of the petition or survey. We will not make your street address publicly available, but we may transmit it to the intended recipient of the petition or survey as part of the petition or survey. This is standard industry practice in such situations. In no such case will we disclose your e-mail address or phone number, without your permission. We may also make your comments, along with your first name, city and state available to the press and public online.


If you are a California resident and have provided personal information to us, you are entitled by California law to request information regarding certain categories of personal information we share with third parties for their direct marketing purposes. Your request should be submitted to: Attn: General Counsel, the Climate Reality Action Fund, 555 12th Street, NW, Suite 350, Washington, DC 20004. Within 30 days of receiving such a request, we will provide a response listing the categories of personal information disclosed to third parties, along with the names and addresses of those third parties, for their own direct marketing purposes during the previous year. This request may be made no more than once per calendar year, and we reserve our right not to respond to requests submitted to addresses other than the address specified herein.

If you are a resident of California, under 18 and a registered user of the Services, you may ask us to remove content or information that you have posted to the Services by writing to Please note that your request does not ensure complete or comprehensive removal of the content or information, as, for example, some of your content may have been reposted by another user.


We do not solicit personally identifying information from children. Visitors who are under 13 years of age should ask their parent or legal guardian for permission and assistance if using the Services and should not submit any personal information to the Services.

If you do provide information to us, you represent and warrant that you are 13 years of age or older.

If you are 13 – 17 years of age, you may visit, browse and use the information on the Services, and if you submit any personal information, you represent and warrant that your parent or guardian (i) has given permission for you to use the Services and (ii) agrees to this Privacy Policy on your behalf. If you are a parent or guardian and believe we may have inadvertently collected personal information from your child under 18 years of age, please notify us immediately by sending an e-mail to


We may use cookies to tailor your experience on the Services according to the preferences you have specified. When you visit the Website, your browser may save a tiny piece of information on your computer, mobile phone or other device. This information personalizes and improves your experience online. It is not possible and we do not attempt to access information from other websites. Our cookies do not contain any personal identifiable information. You have the ability to accept, decline and delete cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you chose to decline cookies, you may not be able to fully experience all features of our Website.

We may also use tracking technologies, such as web beacons, pixels, gifs, tags and other technologies that collect information to personalize your experience, facilitate your browsing on the Website and improve the quality of the Website. We may also use these technologies in e-mails (for example, to track open rates for our mailings). This practice helps us determine which web pages and mailings appeal most to our users. We may use the information collected through pixel tags, tracking links and similar technology in combination with your personal information.


As with any digital service operator, we analyze our Service logs to constantly improve the value of our Services. For example, we use an external service to provide real-time reporting to us and our authorized agents of browser accesses to our Website. This includes page views, unique visitors, repeat visitors, frequency of visits, and peak-volume traffic periods. We do not use this service to gather, request, record, require, collect, or track any Internet users’ personally identifiable information.

We log IP addresses which describe the location of your computer or network on the Internet. This information is helpful for systems administration and troubleshooting purposes. We may also use third-party services such as Google Analytics, a web analytics service provided by Google. These practices help us understand traffic patterns and know if there are problems with our Services. We may also use embedded images in e-mails to track open rates for our mailings. This practice helps us determine which mailings appeal most to our members.

URLs contained in e-mails may contain an ID that enables us to correctly identify the person who takes an action using a web page. We use URLs to simplify the process of signing petitions and filling out surveys. We may occasionally present a shortened URL that references a longer URL which contains an ID. We do this to simplify the display, to prevent links from becoming broken when copied, and to ensure compatibility with e-mail programs which do not handle long URLs. When shortened URL is displayed in an e-mail, you will see the full URL in the browser’s address bar when you access the page.


We use industry standard, reasonable and technically feasible physical, administrative and technical safeguards to help protect personal information from unauthorized access, use and disclosure. However, the Services and data storage are run on software, hardware and networks that may experience security breaches that are beyond our control, and no transmission of data over the internet is guaranteed to be completely secure. We are not responsible for the acts or omissions of any third parties, and we cannot guarantee the security of the information on and sent over the internet. Any such transmission is done at your own risk.


We may include links to third-party sites on our Services or forms or in our communications. We try to link only to reputable organizations, but because these other sites are not hosted or controlled by us we are not responsible for the privacy practices of those sites or the content provided thereon. We encourage you to review the privacy policies of those sites.


This Privacy Policy shall be governed by the internal substantive laws of the District of Columbia without respect to its conflict of laws principles. Those who choose to access the Services from locations outside of the United States are responsible for compliance with local laws if and to the extent local laws are applicable, including without limitation, all applicable laws, rules and regulations regarding the transmission of data exported from the United States or the country in which you reside. We may limit the Service’s availability, in whole or in part, to any person, geographic area or jurisdiction, at any time in its sole discretion.


We may occasionally update this Privacy Policy, especially as new features are added to the Services. If there are material changes to this statement or in how we will use your personal information, we will prominently note such changes prior to their implementation. Any changes in the Privacy Policy will take effect upon posting and apply only to information collected from you on and after the Last Revised Date, unless we have other communications with you.

We encourage you to periodically check for updates to the Privacy Policy and to review the policy to be informed of how we are collecting, using, disclosing and protecting your information. We also encourage you to review our Terms of Use at to be informed of the terms and conditions applicable to your use of our Services.

If you have questions about this Privacy Policy, you can contact us at: